Question 1

I've never done this before. Where do I start?

Accepted Answer

Start by choosing your date. Then, select your venue before any other vendor.  Also, prioritize your budget with the five most important pieces of your day.

Question 2

Will you book my vendors for me?

Accepted Answer

We can definitely help with vendors. We have a preferred vendors list that we will share with you upon booking as well. But, you make the final decision.

Question 3

What is the difference between a partial and a full planner?

Accepted Answer

Partial planning typically includes all of the services for day-of wedding coordination plus a select set of additional services offered by the wedding planner. For us, partial planning includes:
 • Month-of wedding coordination plus 10-12 hours of professional planning help during the planning process.
 • Monthly planning meetings to ensure you are on track with your planning.
 • Floor plan layouts 
 • Tools for budget planning and management.
 • Vendor management prior to and on the wedding day.
 • Wedding day management
 • Wedding day setup and teardown 
 • Rehearsal coverage

For full-service wedding planning, the planner takes responsibility for keeping everyone on track with planning throughout the entire process. This typically includes: 
 • Recommending venues and vendors and assisting with sourcing and booking them for you.
 • Contract negotiation.
 • Attending site visits so you can select your venue.
 • Attending vendor meetings and consultations with you. 
 • Projecting managing your wedding budget. 
 • Keeping track of when vendor payments are due 
 • Wedding design + floor plan layouts.
 • Wedding day management. 
 • Wedding day setup and teardown 
 • Rehearsal management

Here are Chantilly Lace, we do not provide full planning. We offer partial planning and day-of services only.

Question 4

How many people are on the team?

Accepted Answer

This depends. If your wedding is large, with a high guest count and bridal party, you can expect a team of 4+ but if you're event is smaller, then you may only have a team of 2. We will make sure to staff your event specific to your details and needs.

Question 5

Will you cover my rehearsal dinner?

Accepted Answer

Absolutely! Some of our package include rehearsal coverage. We assist with coordinating all the in's and out's of your ceremony, including making a line up, practicing the walk down the aisle and back, timing, etc.

Question 6

Will you help with serving food at my reception?

Accepted Answer

No, this is a job specific to your catering team. Any food and/or beverages are served exclusively by your catering team. We are not Serve-safe certified. We will however get you a cocktail or glass of wine to enjoy during cocktail hour or during your photo formals.

Question 7

What is not included?

Accepted Answer

We do understand that there is some grey area with regard to planning and coordinating. As we are not a full planning service, we will not be providing design services, contract negotiation, attending vendor meetings or booking vendors for you.

Additionally, we will remain focused on managing your timeline, vendors and setup during the wedding day, so we won't be running errands, assisting with hair and makeup, steaming dresses, managing playlists at the reception, setting up food or serving food, etc.

We also do not provide services for rentals, draping or lighting or bar services.

Question 8

Why only monthly meetings?

Accepted Answer

Our partial planning package customers have a monthly planning meeting to discuss any questions, FYI's for the coordinator and make sure that your planning process is on track. Meetings are specifically set once per month mostly to keep planning organized, but also because your coordinator is out of the office on the ground at weddings often. Your coordinator is not able to respond immediately to calls and emails as they are coordinating other client's weddings. We scheduled monthly meetings so that you can have the undivided attention of your coordinator.

Question 9

Will you clean my venue at the end of the night?

Accepted Answer

We will help oversee and organize the breakdown of your reception, but we do not provide cleanup services.

Question 10

Will I get to use the planning portal?

Accepted Answer

Absolutely! Clients who select our Partial Planning package will receive immediate access to their custom portal.

Question 11

Once I retain your services, what is the next step?"

Accepted Answer

This depends on the package you chose. Once you reserve services with us, you'll expect to receive a confirmation of your booking with your package details and what to expect going forward. You will also receive a planning questionnaire to fill out... but don't worry, you'll have plenty of time to do this! 
 
For our coordination packages,  services start about 8 weeks prior to your wedding date, so unless you have a question you'll just be able to enjoy putting together your wedding details. We will reach our to discuss those details you decided on and build your timeline for you.

For our partial planing package, service start at the time of booking and continue monthly until your wedding date.

Offering a 10% discount for Military, First responders, Health Care Workers & Educators!
& Any bundled service is 20% off!
(Discounts may not be combined)

FAQs

What can you expect from our Coordination Team

FAQs What can you expect from our Coordination Team

FAQs

What can you expect from our Coordination Team